Privacy Policy

Your privacy is important to us

Last Updated: January 2025

1. Introduction

Welcome to Togapu. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dedicated to home and property care fundamentals.

If you have any questions or concerns about this privacy policy or our practices with regard to your personal information, please contact us at [email protected].

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, or otherwise contact us.

2.1 Personal Information

The personal information we collect may include the following:

  • Name and Contact Data: We collect your first and last name, email address, postal address, phone number, and other similar contact data.
  • Registration Information: When you register for our home and property care courses or services, we collect your username, password, and related credentials.
  • Payment Information: We collect data necessary to process your payment if you make purchases, such as payment instrument number and security code.
  • Communications: We collect information when you contact us with questions, feedback, or otherwise correspond with us.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address and browser type
  • Operating system and device information
  • Referring URLs and pages viewed
  • Date and time stamps of visits
  • Clickstream data and usage patterns

3. How We Use Your Information

We use the information we collect or receive for the following purposes:

  • To facilitate account creation and registration: Processing your registration for our home care educational programs and services.
  • To send administrative information: Sending you updates about our services, changes to our terms and policies, and other important notices.
  • To provide and improve our services: Delivering personalized content about home and property maintenance, responding to your inquiries, and enhancing user experience.
  • To send marketing communications: With your consent, we may send you promotional materials about our latest courses, tips for home care, and special offers.
  • To protect our services: Monitoring and analyzing usage to detect and prevent fraud, security incidents, and other harmful activities.
  • To comply with legal obligations: Responding to legal requests and preventing harm as required by applicable law.

4. Sharing Your Information

We may share your information in the following situations:

  • Service Providers: We may share your data with third-party vendors, consultants, and service providers who perform services on our behalf, such as payment processing, email delivery, and website hosting.
  • Business Transfers: We may share or transfer your information in connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • Legal Requirements: We may disclose your information where required by law or to protect the rights, property, or safety of Togapu, our users, or others.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our website. Cookies are small data files stored on your device that help us improve our services and your experience.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website to function properly
  • Performance Cookies: Help us understand how visitors interact with our website
  • Functionality Cookies: Enable personalized features and preferences
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

6. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal data and obtain a copy of it
  • Correction: Request correction of inaccurate or incomplete personal data
  • Deletion: Request deletion of your personal data under certain circumstances
  • Objection: Object to our processing of your personal data
  • Restriction: Request restriction of processing your personal data
  • Portability: Request transfer of your data to another service provider
  • Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your data

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

Contact Us

If you have questions or comments about this Privacy Policy or our privacy practices, please contact us at:

Togapu

Улица Оборище, 50
София, 1504

Email: [email protected]

Phone: +359 89 317 4205